Policies during Covid-19
Firstly, thank you to all of you wonderful crafters for supporting Hartlam and many other small businesses during this difficult and scary time. What an amazing community this is that can keep each other's spirits up, even if it is just with a kind word of encouragement or a photo of a project we're working on!
South Africa is currently under Level 3 lockdown, and with the opening up of e-commerce, local parcels can now be sent out via courier or collected (no entry). International packages can be sent to some destinations but with the mail centre only working at 30% capacity, packages are not really going out. I have been advised that international packages will probably not go out until lockdown ends in both countries! Unfortunately I would advise international to hold off on ordering, but if you don't mind waiting indefinitely or would like your package couriered via Postbox Courier or a similar service, please feel free to get in touch.
The good news is that my dye studio is at home and I will continue to dye yarn and post updates during the lockdown. The website will remain open for orders, and I will be sending out orders when possible, depending on changing lockdown regulations.
If you have any questions or special requests, please do get in touch and I will help where I can!
Stay safe, stay healthy, and please support small businesses where-ever possible during this uncertain time.
- Michelle xx